[Resolved] Idea Cellular — Unwanted charges in billing of [protected]

rupesh251983

from Delhi, Delhi

Address:

Thane, Maharashtra, 401104

Unwanted billing charges of [protected] in the monthly billing of Jan 2016 on the 31st Jan i was travelling with my mother but during that time my mom had not make any calls but in the billing there was charges of 378 of for astrology calling to 055181 appear for duration of 42 minute. when i was calling customer care for complain of incorrect charges to 198 number they denied to take complain & told me that its was correct charges . & not listing to my request.

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Aug 8, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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rupesh251983

from Delhi, Delhi

Please contact me on [protected]

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 10th Mar 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular