[Resolved]  Idea Cellular — Unwanted plan given

Address:Mumbai City, Maharashtra

I had got an loop postpaid network & switched to idea they had promised me 299 plan for new loop users which has 1000 std & local all india calls free but when i saw my first bill they had given 199 no bill shock plan which is of no use to me i had also reccomended 5 loop mobile users to idea cellular who have got these plans as i had confirmed with all of them i went to the gallery they said it is not possible i also called customer care but he aslo told the same So please see that idea aditya birla changes my plan as soon as possible When i knew this i felt i did a biggest mistake by giving them reccomendations for 5 loop mobile numbers My name is gopal rawtani & mob no is [protected]
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Mar 16, 2019
Complaint marked as Resolved 
Changed my sim operator
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We regret the inconvenience caused to you. We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 27th October 214, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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