[Resolved] Idea Cellular — upc cannot be generated as the mobile number is not configured. please contact your service provider. my idea no [protected]

Sj9

Address:

WAGHRUL ( JAHAGIR ), AT POST WAGHRUL ( JAHAGIR ), Jalna, Maharashtra, 431203

Getting the same issue. Upc code cannot be generated for idea. Facing this issue since last 15 days but customer support is not helping at all. Sent multiple mails and visited the store many times but they have no solution.

I am able to generate upc for jio and airtel. But i cannot generate upc for idea

Alternate contact no [protected]

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Feb 14, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

Idea Cellular Customer Care's response Dear Customer,

We already have your complaint raised with Docket ID: c2556413. Hence, we are marking this case as duplicate. Please be assured you'll get end to end resolution for your complaint which is already in progress. Your patience & cooperation is much appreciated while we work on this.

Regards,
Prajakta

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Comments

Niks89

I am facing same issue since 1 month and I am following up with you on call, twitter etc, but still unable to get it resolved.

What are you guys doing ?

Idea Cellular Customer Care's response, Jan 15, 2020

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta