[Resolved] Idea Cellular — usage & vas charged on mobile number [protected] without any intimation through message or mail | |||||
First complaint: Idea charged extra 502.16 rs. Amount on mobile number [protected] without any intimation via message or mail. This charge for aug.2017. Second complaint for wrong response of customer care of idea: As i send mail for activation of new ultimate 499 plan on mobile number [protected] on aug. 1st 2017, but customer care told me we do not receive any such mail. Still, this plan was not activated on this number. This clearly indicates idea making fraudness with his existing customers. If any more clarification required plz, call me on [protected] immediately and solve this issue immediately, otherwise i have idea sim portability option. Regards — abhijit d. Gaikwad Mobile no: [protected] Was this information helpful? | |||||
Sep 11, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 11, 2017 Idea Cellular Customer Care's response Dear Customer, As checked, your request for Plan change has been accepted and your Ultimate 499 in your account. You have been charged for data over usage along with the feature subscribtions. For further assistance on this call on 12345 or 198 from your Idea number. Regards, Neha L | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
I will pay extra rs.596/_ after receive postpaid bill .Rs.216/- Chq is receive me but 316 /- is not received.
They will charge me Rs.80/-.
My postpaid no. [protected]