[Resolved]  Idea Cellular — Use of extremely abusive and derogatory language by idea cellular customer care

Address:411038

I have been a long patron with idea service. Never before i had experienced this kind. I was extremely shocked to hear that.
On 13 april 2017, i had made a call at 5:45pm approx. Regarding call charges deduction from pune, maharashtra. When i tried to make detail enquiry, idea cellular customer care member used absolutely abusive and derogatory language. He was absolutely swearing on many all occasions.

This is quite truly shocking and clear violation of ethics.
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May 22, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2017
Idea Cellular Customer Care's response
Dear Sir,
Sorry for the unpleasant experience. We have noted your concern and we have your contact details. We will get back to you shortly.
Regards,
Pradnya.
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