[Resolved] Idea Cellular — validity issue

[Resolved] Idea Cellular — validity issue

G Gupta atul from Patna, Bihar

I got a sms 'unlimited calls & 1 gb data per day in rs. 398 for 84 days with offer khas apke liye' at 9:11 am. Dt. 5/11/17, then i recharged with rs. 398, but i got the validity of only 70 days instead of 84 days. Sms rec. From iw - 612345. So, please solve my problem and allow the validity for 84 days. Thanks Atul gupta 1/37 peepal mandi, agra [protected] Was this information helpful? No (0) Yes (0)
Dec 20, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Nov 10, 2017 Idea Cellular Customer Care's response Dear Customer, Sorry for the trouble. We request you to share the screenshot of the offer to assist you better. Regards, Lakshmi.
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Comments

dinesh2573

from Idukki, Kerala

Dear sir
My mobile no.[protected] i need this all incoming, outgoing sms and details for month of September and October 2017.my email:[protected]@gmail.com, plz provide it don't forget sir

Thanking you sir.

Yours obediently
P.Dinesh
Anakapalli
Visakhapatnam District
Andhra Pradesh
India

Idea Cellular Customer Care's response, Nov 10, 2017

Verified Support

Dear Customer,
We would like to inform you that, mobile operator can provide outgoing details call only. To know your outgoing call details, Send SMS to 12345 from same number. SMS format EBILL<space>MON Eg: EBILL<space> JAN. If your Email Id is not registered with us first register your Email Id Follow these steps send EMAILID<space> Email. address to 12345. For ex EMAILID<space>xyz@gmail.com.
Regards,
Lakshmi.