Idea Cellular — Validity of recharge amount | |||
Hi, I have done a recharge of RS 57 of idea prepaid.as per idea cellular.com company website we get a validity of 28 days after this recharge but when recharge is done an sms from idea obtained that it's validity is 14 days only which is a fraud and wrong information provided by company and charged wrong amount . Resulted in loss of money and time .though amount can be small for one person but its huge when company is having crore number of customers and they have generated huge money by wrong and misleading information .attached screenshot of idea website.my number is [protected] and name puneet.please help Was this information helpful? | |||
|
Idea Cellular customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We tried calling you on your provided numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
We tried calling you on your provided numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular