[Resolved] Idea Cellular — vas services activated without my permission

suru727

from Pune, Maharashtra

Address:	Satara, Maharashtra, 415001
Website:	Idea Cellular

I have received a message from idea cellular network that i am charged rs 35 for bluelima and 105 for dindo services on my request of activating service. While i have not sent any requests for the same. Also that i don't know what is the service provided under the plan. I have immediately cancel the vas activated. Now this is very bad that a subscriber is charged for a vas without his concern. I dont gonna pay this because i never requeat for this. Now im thinking that i must port my no. To other network.

Was this information helpful?

No (0)

Yes (0)

Sep 7, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Aug 07, 2017

Updated by suru727 My mobile no. [protected]

Verified Support

Aug 07, 2017

Idea Cellular Customer Care's response Hi,

We apologies for the inconvience caused, there is vas service is active in your number to deactivate vas sms to 155223 by typing STOP. Also, you may write back to us at social media or [protected]@idea.adityabirla.com for better assistance. Please contact 198/12345 for services and complaints if any.

Regards,
Simranjeet Arora.