[Resolved] Idea Cellular — VAS : wrong charges | |||
Dear concern, My mobile no. is [protected].Today I check my latest bill and in bill I found you claim unwanted charges of VAS. 1 I not send any premium sms as per your detail. 2 from your end activate subscription services without my any request.and I never use this services. 3 WAP download, I not download any paid app in my phone and not use also. Kindly recheck same, coz I am not agree and understand your these charges. I use Idea since Feb 2016 1st time I not agree or understand your claims of these charges, kindly resolve this either I not able to continue with your services. Was this information helpful? | |||
Jan 10, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Dec 06, 2016 Pooja Katulkar's response sim is not wook
Dec 06, 2016 Pooja Katulkar's response gghjjjfyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyfgggyftydrdrc
Verified Support Dec 06, 2016 Idea Cellular Customer Care's response Hi Gagnesh, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Regards, Suhas, Verified Support Dec 07, 2016 Idea Cellular Customer Care's response Hi Pooja, We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile. Regards, Mangesh Verified Support Dec 10, 2016 Idea Cellular Customer Care's response Hi Gagnesh, As per your telecom with our customer service associate on 10th December 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Mangesh | |||
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We regret the inconvenience caused to you. To help us serve you better, please share your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
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Esther