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Idea Cellular — Very less Idea network coverage in Ambegaon Khurd area

Address:Pune, Maharashtra

I live in Ambegaon Khurd, Jambhulwadi Road, Pune. Their is very less network coverage for mobile in my area. I am constantly doing followup with Idea team however they are running from their responsibilities. No concrete plan or approach is getting revealed. They are not even working on getting the network improved in this area. Service Requests which were opened with IDEA. C1-[protected] C1-[protected] C1-[protected] E1-[protected] C1-[protected] C1-[protected] C1-[protected] C1-[protected] Name - Amar Narkhede Address - S. No. 101/10, Mumbai-Banglore Highway, Near Cross Bridge, Ambegaon Khurd, Pune, Maharashtra 411046, India. Contact - [protected]
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Comments

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular
Reply
Dear Customer Care Idea Cellular

You have tried to reach me when I was at Ambegaon Khurd. As you have seen I am not getting contacted, this is the reason I am asking you to increase the network coverage.

60 - 90 days timeline is doesn't seems perfect. Do you want me to stop paying the Postpaid bills for my 3 numbers till the issue is resolved? Give me confirmation that my numbers would not be disconnected from service as well as no additional penalty charges would be applied.

Paying the postpaid bills with less or no coverage in area doesn't seems to be working out.

Give me your best approach here to resolve the issue.

Regards
Amar Narkhede
Reply
Dear Customer,

As per your telecon with our customer service associate on 27th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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