[Resolved] Idea Cellular — Want to go for settlement of bill | |||||
Hi, This is to bring to your notice that my bill is pending with Idea cellular for my telephone no [protected]. I am willing to settle for a mutually agreeable amount, post which, I would like to discontinue my number. It is requested that you please treat this email as a disconnection request. I would request your recovery agency to stop calling my friends and colleagues as they have nothing to do with this. I would be unable to make the entire payment at one go due to pressing financial issues and I hope that you treat it as such. I have been paying all my dues since the last 10 years that I have been using this number. But I can't anymore due to my dwindling financial condition. All I am requesting is some time and an amount which I can pay as part of final settlement. Waiting for your response. Was this information helpful? | |||||
Nov 29, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 24, 2016 Idea Cellular Customer Care's response Hi, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Regards, Sumeet Verified Support Oct 29, 2016 Idea Cellular Customer Care's response Hi, We tried calling you on your given numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you. Regards, Yogesh | |||||
 2 Comments | |||||
Comments
There shows network coverage.. bt it says the sim is not registered to network... and its the sim card i bought yesterday by completing all formalities. Plz activate my num... :( and its an emergency...plz plz [protected]...the coverage symbol occured half an hour ago... i cannot do anything... with my card.. plz do help
Idea Cellular Customer Care's response, Oct 25, 2016
Verified Support
Hi Blessy,
We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Regards,
Yogesh
We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Regards,
Yogesh
Idea Cellular Customer Care's response, Oct 26, 2016
Verified Support
Hi Blessy,
As per your telecon with our customer service associate on 26th October 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Regards,
Yogesh
As per your telecon with our customer service associate on 26th October 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Regards,
Yogesh
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
i request to u ...
my mobile number is [protected]...
is bills is very high ...
im Not afford to pay bill ...
because i have job in private sector ...
and my salary has very limited ...
so pleas accept my request ...
and fast action to this case ...
thanks
your costumor
pankaj parihar
We sincerely regret issue with your Idea mobile bill. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance.
Regards,
Yogesh
We tried contacting you on your given number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Regards,
Yogesh