[Resolved] Idea Cellular — wastage of gb due to poor internet speed | |||
I am dharminder singh from vill. Zulfgarh near machhiwara in punjab using idea sim for last 4 year aprx. I buy it for a reason that it has coverage rang all over the punjab and good and affordable net packs. At the start o[censored]sing it was giving best but from the last two years when idea lunch 3g in my area i make my sim 3g. But now the time internet speed is very poor (Only in between 10 to 60 kbps and some times its increases to 500kbps but for very ssmall time period. It makes me miesrable. I can'i exces my instagram, whats app, facebook properly. And downloding speed is also poor. Should i switch my sim to airtell, jio, etc? Because i recharge sim for one gb per day but i can't use one gb because of low speed. Please do something... I am just wasting my gb. Do something to increase net speed.. Was this information helpful? | |||
Apr 1, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 27, 2018 Idea Cellular Customer Care's response Dear Customer, Apology for the trouble caused. As per our recent communication some time back, please be informed that your concern has been raised under ref. no.[protected] which is expected to be closed by 05/03/18. Your patience & cooperation while we work on this, is much appreciated. Regards, Neha | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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