[Resolved]  Idea Cellular — wave off overbilled amount

Address:	Hyderabad, Telangana, 500011
Website:	idea

Ear sir / madam,

This is inform u that my invoice date;12/03/2018 amount of
Rs.3678.13 in that invoice over billed amount of rs.2090.00 ([protected]) was added because of over data was used. As for our knowledge there is no information given to me either verbal, or mail so, i requested customer care for to wave off the over billed amount, they said cant do it. Hence i request you to send clear clarification.

Note;

1) nirvana plans rs.389 up to 20 gb data we can use it as per ur grid.


2) your customer persons saying that i should call to customer service to stop the
Internet service after used 20 gb data. So, pls show me the proof of any calls ur

Customer. Person informed the terms and condition or mail sent to me.

3) from past 5 years i am using ur idea network.

I request you to look into the matter or else we are forced to close this account.

Regards,

P. S. Narender
[protected]