[Resolved]  Idea Cellular — Without any request unnecessary deduction

Address:

485001

R/Sir,
11Aug.2016 ko 3.31 PM ko mere Mob.No.[protected] me 51998 se Jokes aaya aur Rs.3.00 deduct krne ka messege bhi aaya. maine customer care se baat kiya unne bola ki aapne *123# dial kiya hoga, jbki maine koi number dial nhi kiya tha. custormer care ne sujhav diya ki aap 123452 or 123453 me dial kariye apko balance katauti ki jankari mil jayege, maine un number par dial kiya lekin pichhle 03 dino me huyi is katauti record me nhi payi gayi jbki mere balance se Rs. 3.00 kat gya aur balance 19.79 se 16.79 ho gya.

Isee prakar dubara 06 Sept.2016 ko 7.55PM me 51998 se mere mobile me Jokes aaya aur fir se Rs. 3.00 deduct ho gya aur balance 16.79 se 13.79 ho gya. Curstomer Care ne punah pahli baar ki trh sujhav diya. Lekin un number par dial krne par pichhle 03 dino me huyi katauti ka koi record nhi paya gya ka sandesh sunta rha.

Sir baar baar mere number se Rs.3.00 kyu katauti kiya ja rha hai, jbki mai aise koi Service Number dial hi nhi krta aur n hi dial kiya. Please mere 3.00 + 3.00 = 6.00 Rupaye unnecessary jo deduct kiye gye hai refund krane ka kast kare aur sambandhit jo customer se cheating kar rha hai uske khilaf necessary action lene ki kripa kre, jisse meri tarah dusra koi costomer pareshan n ho.