[Resolved] Idea Cellular — worst attitude of customer care executive

Jaianshul

from Muzaffarpur, Bihar

Address:	Muzaffarpur, Bihar, 843108
Website:	All the websites

I am using your idea number for two days and I am pretty unhappy at your network's 4g speed . I used my daily data limit of 1.4 gb in more than 5 hours but your bloody customer care executive told me that I've used this data in 25 minutes .I kept insisting him that the maximum speed of your network is less than 200 kb/s .But he argued me with his false commitments . I am so unhappy that I want to take some legal actions against Idea Cellular Private Limited. Please take my case into consideration and tell your customer care executive to agree with customers point of view and also that customer doesn't speaks wrong things .

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Dec 27, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number and customer care executive name and number to whom you contacted to assist you further.

Regards,
Lakshmi