Idea Cellular — Worst Sales support

Address:

Bangalore, Karnataka

It's my worst experience with IDEA network... support team.. 1.When i was in Pune i ask to provide corporate SIM to respective sales person then he provided available SIM numbers which are not allocated any one so i have submitted every document...after 4 days sim was activated and i called to customer team for activation they said your sim is activated but your number was changed...then i asked that sales guy about wrong SIM, then he replied that is not his mistake need to contact nearest IDEA showroom...such XXXX sales persons working in IDEA company... 2.Now i asked international MNP for nearest IDEA store, he given new sim card and ask me to wait for 1 week for activation, then finally after 20 days i got message to alternate number your number is ready to use with IDEA network so i check new sim status but i's showing Registration failed, i called to CCare they don't Know other then Local knowledge and they don't support Registration failed issues, so my current SIM and new Sim not working, i have urgent calls but need to wait until nearest store open, Then i went to IDEA showroom, they checked new sim status and replied Sir it's not our fault another SIM activated instant of this SIM which you have then i ask for next action plan, then they want address proof and 50/- extra cost for new process then as per my urgency i said ok, after that Support person taken my registration failed SIM and changed number from another SIM and ask me to wait for 4 hours, after 3 hours i called to Ccare people for activation and said my name then they answered your verification is Wrong you have 30days time you can try up to this month... i tried again but no luck, finally i went to Store they ask me try again but no luck finally i requested Ccare people to confirm my number they said wrong number, again store persone mistake he wrongly given another person number then i asked for solution, he replied no luck sir we don't have MNP sims now you have come tomorrow.so i need to wait upto next day with out my SIM connection..finally next day he brought one sim for me...This is the way IDEA team will work with customers and they don't want customers happiness... they don't know how how to work and minimum common sens also... "Guys my suggestion to don't go with IDEA connection"