Idea Cellular — Wrong activation of games hubs

soumenkk007

from Delhi, Delhi

Address:

Panchkula, Haryana

Today i.E. 25/2/15 at 9.52 pm a message received my mob no [protected] about subscription of games hub activation service. And deducted 90 rupees from main balance which is wrong . Because no any kind of activation or dubscription done by me from sim card activation till date. So i requesting you to reimbursh my deducted amount rs. 90 into msin balance.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the VAS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular