[Resolved]  Idea Cellular — wrong charges [protected]

My idea number [protected] why you reject my port out request and advise what is my outstanding amount. Because as per your executive showing some outstanding on my number. Request to you. Please stop making fool to customer. Every time you debit rs50/- on my account and every time your executive say system problem. Yesterday i have submit my bill amount rs250/-. Then my account showing negative rs13/-. Today i am see again rs60/- wrong debit on my account. Team, i don't want to use your third class services and request to you stop making fool to customer. Why you reject my port out request and advise what is my outstanding amount. Because as per your executive showing some outstanding on my number. Request to you. Please stop making fool to customer. Every time you debit rs50/- on my account and every time your executive say system problem. Yesterday i have submit my bill amount rs250/-. Then my account showing negative rs13/-. Today i am see again rs60/- wrong debit.

Please advise after processing port out request. Then your system putting wrong charges. Why?
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Sep 18, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2017
Idea Cellular Customer Care's response
Dear Customer,

As checked, your Portout request has been accepted and your process is also completed.
There is no outstanding amount remaining with us.

If you still face some issue write us back.We will surely help you.

Regards,
Neha L
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