[Resolved] Idea Cellular — wrong charges after porting out number

Vaibhavbparikh

Address:

Ahmedabad, Gujarat, 380015,

My billing cycle is on 25th of every month. I successfully ported out my number and it was deactivated from idea on 3rd september, 2017.

Still on 25th september, i am getting full month's bill instead of 10 days.

I have contacted customer care and they gave me in written that they are valid.
I have been charged 400 or something extra for things i never used!

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Nov 4, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

Idea Cellular Customer Care's response Dear Customer,

We would like to inform you, according to your plan bill has been generated for the whole month.

Regards,
Lakshmi.