Idea Cellular — Wrong commitment from store executive

Address:Dewas, Madhya Pradesh, 455001

Respected sir,
I port in my Number [protected] Reliance to Idea. Your Store executive make me wrong commitment about3g plan.
1.Mr. Rishabh told me that he will give me 2gb 3g in 250 rs. After port to Idea i got only 2g data.
2. He told me to get an add on no. for sharing my data and calling with add on no. but when i get first bill all charges are separated.
3. I am a individual customer but He give me a corporate plan, without give me any information.
4. I want to convert my no. to prepaid but your store executive Mr. Piyush reject my request twice. I already complaint about this on 15 feb. I got a from your executive that I need to go once again to Idea point. 2nd time he behave in same way and told me "pahle bhi samjhaya tha na ki nhi ho prepaid.
I already Complaint about Postpaid to Prepaid request to Idea Customer care but they are not taking any action to their store executive.
This Month I got 1100 rupees bill Why i need to pay this bill after complaints.
They told me you need to pay this bill in every condition.
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 3rd March 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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