[Resolved] Idea Cellular — Wrong deduction of Balance for Games | |||||
Wrong deduction of Rs. 50/- for 2 times for GAMES which were not even downloaded, details as below by IDEA cellular Date Adjustment Code Amount Type Sep 13, 2015 14:50:48 GJ11155435IGGAME050T Rs. 50.0 DEBIT Aug 31, 2015 01:37:56 GJ11155435IGGAME050T Rs. 50.0 DEBIT M:[protected] Was this information helpful? | |||||
Sep 19, 2015 Complaint marked as Resolved This complaint is resolved
This complaint is resolved
This complaint is resolved
This complaint is resolved
This complaint is resolved | |||||
 4 Comments | |||||
Comments
Dear Customer,
We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular
We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular
Hi,
The deducted amount of Total Rs. 100/- has not been added to the account. Please credit the refund amount in the Account below.
M:[protected]
The deducted amount of Total Rs. 100/- has not been added to the account. Please credit the refund amount in the Account below.
M:[protected]
Dear Customer,
As per your telecon with our customer service associate on 21st Sept 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 21st Sept 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular