[Resolved]  Idea Cellular — wrong gprs charges of 3305rs for 5.8mb

Address:

Pune, Maharashtra

I have been a using idea cellular service since year 2012. We have 4 idea postpaid connection.

Recently i traveled to usa to visit my relatives. And all this time my data was switched off. I have never used data during my travel to usa.

I was first surprised looking at total bill amount and then aghast looking at gprs charges. Bill statement shows that i have used data of 5.8 mbps and i have been charged whopping rs. 3025/- for the same. (I. E 600rs per mbps) which is ridiculous. This is all cheating with postpaid connection customer.

There seems to be some mistake with my bill generation. My phone data was switched off during all this travel. I am still in usa so can not reach out to customer care over the phone. I request you to help me with resolving this issue and get updated statement generated.