[Resolved] Idea Cellular — wrong hidden charges in monthly bill

Prashant Bhangale

from Vadodara, Gujarat

Address:

Valsad, Gujarat, 396191

As everyone aware that in postpaid connection hidden charges charged in mothly bill. My bill generated today and i surprise that charges of rupees 483.02 usage charge after calling to idea care came to know that its data charge of 115mb data usage. I am using idea no since more than15 yrs so again as per last month complaint idea has to give waver of this extra wrong charges rupees 483.02. Otherwise force to change opr or trans in prepaid.

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Jan 19, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As checked, you have been charged for plan, pack and usage charges. Please dial 12345 or 198 for further assistance.

Regards,
Sneha

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Comments

Navya Nirukonda

from Gudivada, Andhra Pradesh

I did recharge through paytm...it is showing successful but dint reach the benefit

Idea Cellular Customer Care's response, Dec 20, 2017

Verified Support

Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

Regards,
Lavina