Idea Cellular — Wrong Information about the offer | |||
Dear Sir, I'm using a Idea Prepaid Phone number:[protected] Yesterday on 24th March 2015 I got a message about the offer stating 200MB watsapp data/ Month on 37 Rs after the assurance of customer care executive to go ahead with recharge. But when I used Watsapp to message I noticed that the balance was deducting from my Main Balance instead of data pack. Now, when I'm trying to contact customer care it says all the customer care executive are busy. The Ideas customer care is not picking my number on purpose as when I tried from a different Idea Phone number it got connected but didn't answered to my query. One of my friend had the same incident with him two day back. which shows that the company is putting this offer as a trap to extort money from the customer. My motive here is to spread awareness about this fake offer thing that the idea company has started. Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
We wish to affirm that your concern has been acknowledged and your complaint for recharge has already been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to affirm that your concern has been acknowledged and your complaint for recharge has already been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 27th March 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 27th March 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We deeply regret the inconvenience. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.
Thanks & Regards,
Customer Care, Idea Cellular