[Resolved] Idea Cellular — wrong information provided while connection | |||
Respected person, I am an idea postpaid user my no is [protected]. I got a call for Portable no. Into idea postpaid they told me about plane, they told your plane wil be 249 rs per month after tax you have to pay 299 rs approx I told her to give connection.buy one day another executive call to take new another no. Of idea and told me your running plane is 389 rs per month after tax you have to pay 430 rs approx..if you will take new connection you only have to pay 400 rs only. I think this is not ligle to sell your product to custmer. You are providing wrong information and giving connection to user..now I am can't pay this much of amount when I am getting all this type of facility in only rs 150 approx is prepaid. I am also giving the no. Of executive who called me. [protected] Mahi jaiswal Now she is not pickuping my call after connection. Was this information helpful? | |||
Sep 16, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 10, 2018 Idea Cellular Customer Care's response Dear Customer, As per recent communication, you've confirmed that your concern with regards to plan dispute has been resolved. Regards, Neha | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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