[Resolved] Idea Cellular — wrong information shared for mobile recharge

Rajan Ranjan

from Bareilly, Uttar Pradesh

Address:

122001

Hi,

My mobile no. Is [protected] and mobile operator id idea, i seen a offer of rs. 697, with validity of 84 days for unlimited local/std/roaming, and 1.5 gb/day data for 4g users, but i have received only 6gb data and only 70 days validity, i called idea customer care but they also refused to help, no idea why paytm making fool to customer, as showng wrong information.

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Nov 4, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 02, 2017

Idea Cellular Customer Care's response Dear Customer,

We would like to inform that there was no such offer available on your number so you have received benefit according. If such communication was done request you to share us the screenshot to assist you.

Regards,
Lakshmi.