[Resolved]  Idea Cellular — Wrong notice on wrong mail id by irshad ahmad for idea cellular

Website:www.ideacellular.com

I have received this email from some advocate for idea.. This is not my number, this is not my address but this mail is coming on my mail id. Why?
Infact i have never even lived in this saharanpur or whatever area this is. Idea kindly find the person who has taken this number, go to his address, collect your bloody bill. Do not send this on some other person's email.
Ps i am assuming that you are running a telecommunication company and not a barber's shop which keeps sending mails to unrelated persons for recovery.
This is the copy from the mail.

Irshad ahmad
Advocate
C/o m/s. Idea cellular limited
Chamber no. G-311, iiird floor,
Karkardooma court, delhi-110032

Legal notice under section 403, 405, 406, read with section 420 of the ipc.

Ref. No. Dc/upw/3019
Dated: 22-aug-16

To,
Mr. Vipin choudhary
H. No-377, bijanakhedi, ps-nakur, saharanpur

Subject: - outstanding amount due and payable by you to idea cellular limited under a/c no.[protected] and mobile number[protected].
Our client: - idea cellular limited, a-68, sector 64, noida – 201301
Sir / madam,

Under instructions from and on behalf of our client above named, we address you as under: -

That our client have provided the data/internet/voice services at your (“service”) request after receiving your duly completed customer application form (“caf”).

As per the terms contained in the caf, you are liable to pay the various dues, charges as are applicable for availing, retaining and using the said service. As per the terms in the caf, read with the monthly statements issued by our clients for said service, our clients have regularly billed you. Despite our clients repeated requests and reminders from time to time, you have intentionally delayed and defaulted in making the payments.

By agreeing and accepting the terms and conditions of service as well as of the caf, you, inter alia, agreed to pay to our clients such dues and charges as detailed in the monthly statement/s of our clients. Further, you continue to remain liable for the late payments and such other charges as have been specified in the monthly statements issued by our client for the amount of such charges and fees not paid in time, up to the date of their payments. We state that a sum of rs. 1225/- is due and recoverable from you as on date.

We further state that, you have, despite regular requests and reminders of our clients failed and neglected to comply with the demands of our clients and clear the said dues as required.in fact, not only you have failed to make payments of the dues (Charges and fees) but also the reminders of our clients have elicited no response from you. Our client therefore states that in the circumstances stated herein before, you have become liable to forthwith pay to our clients an aggregate sum of rs. 1225/- along with the interest and charges that accrues till final payment, under the said agreement.
Though our client would have been justified in taking criminal proceedings against you directly, in the interest of justice and to give you a fair opportunity, we hereby finally call upon you to carry out and comply with the requisition contained in this notice within 2 days of the date of this notice, failing which our client will have no alternative but to institute appropriate legal proceedings (Civil and criminal) for the offences of cheating, fraud, misappropriation of funds, criminal breach of trust and conspiracy for recovery and strict punishment thereof entirely at your risk as to costs and consequences which please note.

This notice is sent to you without prejudice to my client’s other rights, claims, actions, interests and contentions or any action or police complaint already initiated or likely to be initiated against you under the aforesaid agreement.

Our clients also call upon you to pay a sum of amount 1000/- being the legal cost incurred by our clients towards this notice.

Without prejudice, if you are willing to make the aforesaid payment, within the stipulated time, you are requested to contact with mr. Irshad ahmad on contact no. [protected] during working hours (I. E. 9:30am to 6:30pm). You can make payment either through web or through crossed cheque favouring “idea account no.[protected]” and dispatch it to mailing address.

Yours truly,
Irshad ahmad
Advocate
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Sep 29, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2016
Idea Cellular Customer Care's response
Hi Vipin,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Sumeet
Verified Support
Aug 29, 2016
Idea Cellular Customer Care's response
Hi vipin9981,

We tried calling you on your given number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Regards,
Maroof
Complaint comments 

Comments

Please advise procedure to stop the irritating flash SMS messages.
After every communication i get a message you are charged zero amount. This happens even when my data service changes from WiFi to mobile data while moving around my house. I am getting an average 50 messages per day and am not able to stop.
Idea Cellular Customer Care's response, Aug 26, 2016
Verified Support
Hi,

We regret the unpleasant experience. Kindly share your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Regards,
Yogesh
Dear Sir,

My number is [protected]
I need my idea call detail for last 2 month please send to my mail id all in comming and outgoing telephone number also need.
My e-mail id - srk.[protected]@gmail.com

Regards,
Idea Cellular Customer Care's response, Aug 26, 2016
Verified Support
Hi Surykant,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.

Regards,
Yogesh

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