[Resolved]  Idea Cellular — Wrong Number Activated- not as shown on the package

Address:New Delhi, Delhi, 110046
Website:www.ideacellular.com

I have purchase a Sim card from Sagar Pur, New Delhi, Delhi 110046 on[protected].

idea cellular

I have purchased the Number : [protected]
Sim Number:[protected]

This was mention on the pack, That my number would be [protected], But yesterday I have receive a message [protected] is ready for activation.

what is the meaning of that, I wanted to purchase [protected] but have receive this message.

when i asked to local shop keeper he tore the package and said keep this number and [protected] will get activated. i am attaching the picture of sim card, Package and the message i received from IDEA.

Please do the needful.
+3 photos
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Aug 26, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
Jun 25, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular
Verified Support
Jul 01, 2016
Idea Cellular Customer Care's response
Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Complaint comments 

Comments

Thank You, My mobile number [protected] is active now.

You can contact me any time of the day.

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