[Resolved] Idea Cellular — wrong number recharge, paytm & idea cellular has refused to help

Sarfrajnavaj Pathan

from Delhi, Delhi

Address:

413307

I am s m pathan. Yesterday i did recharge with paytm of 404 rs. By mistake i did recharge on wrong number. I also contact to paytm for reverse the transaction but they replay negative and told me to contact your operators. My operator idea customer care said it's not done in any request. You told to wrong number of person and recover from. Wrong number of person told me it's not done.
Please do the needful.
My contract no [protected]
My email i'd: [protected]@gmail.com

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Sep 11, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

Idea Cellular Customer Care's response Dear Customer,

We are sorry for the inconvenience caused to you. Request you to share us the correct Idea number to look into it.
As your given number is not an Idea number.

Regards,
Neha L