[Resolved] Idea Cellular — wrong payment of rs. 500 on [protected], reference case id is gj[protected]

kashishsoni

from Mumbai, Maharashtra

Address:

380015

Idear customer complaints : +91-[protected] team is not sharing complain number.

On 26th jan’18 by mistake while paying mobile bill through paytm of rs. 500 (Reference case id is gj[protected]) for [protected] i have pay for [protected]. Both are gujarat circle mobile number.

I had log call with paytm and they said as bill is processed and amount is transferred to idea only you can revert.

Today i had gone to idea store at mumbai mira road but they said as its gujarat number and they being franchise office can’t help.

Request you to transfer money back to my paytm account.

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Apr 2, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We would like to inform you, that once the payment is credited successfully in the account we'll be unable to reverse the same. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina