[Resolved] Idea Cellular — wrong recharge 45 | |||
I recharged my idea no for balance top up from paytm but but instead of giving balance you have credited me 1 gb data which i was not required. For this problem i called your customer care but no one there is ready to help in this matter. Date of transaction : 11/06/2018 Mobile no : [protected] Operator reference no : mh[protected] Please help in this matter. Was this information helpful? | |||
Aug 22, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 22, 2018 Idea Cellular Customer Care's response Dear Customer, As per recent communication, with regards to recharge benefits, we have suggested you to check the offers available for your mentioned number and then proceed for recharging. Also, please be informed that your concern has been raised under ref. no.[protected] which is expected to be closed by 27/07/18. Your patience & cooperation while we work on this, is much appreciated. Regards, Neha | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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As per recent communication, with regards to refund of security deposit, you have confirmed that your concern is resolved. Also, please be informed that your concern has been raised under ref. no. 1-223034085728 - which is expected to be closed by 27/07/18. Your patience & cooperation while we work on this, is much appreciated.
Regards,
Neha