[Resolved]  Idea Cellular — Wrongly balance debit

Address:New Delhi, Delhi, 110091

Dear Sir I was bought a Sim on 09.11.2015 and No is [protected] activated 11.11.2015 and after 1st recharge I found Rs.100.00 talktime and 1753 Mb data I shock To see data after that I check *125# and *121# many times and also retailer check data on *125# after that I used data with my Dongle in my Laptop. Today I found that My Talketime Balance is Zero and also Data. I complaint your help line nos many times but customercare didn't raise my complaint in this matter. It is not my fault and your company machine fault, Please refund my talktime balance Rs.94.00 Approximately as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you.Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information