[Resolved] Idea Cellular — Wrongly charged for making a call to 055181 which i never called

Divyaragrawal

from Surat, Gujarat

Address:	Surat, Gujarat, 395007
Website:	www.ideacellular.com

I have an idea post paid no : [protected]. As i was checking my itemised bill for date 25th march 2017, i noticed that i was charged for calling a particular number '055181' on 18th march 2017. I don't even know this number. On checking i read about other customers who have been charged for calling the same number by idea cellular. This is a fake number which idea is using to increase the bill amount of customers.

Kindly look into this important matter.

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May 7, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2017

Idea Cellular Customer Care's response Hi Divya,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Regards,
Paras

Verified Support

Apr 05, 2017

Idea Cellular Customer Care's response Hi Divya,

As per your telecon with our customer service associate, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Regards,
Maroof