Idea — Cheated with the offers given by idea

Address:Mumbai City, Maharashtra, 600064
Website:www.ideacellular.com

Respected Sir / Madam,

We wish to inform you that, this is the second letter as you know the problem that how idea representative has given us offer and cheated us.

Recently, i am getting a call of tethering from[protected] representative she is telling that i will send my person if you will not pay the bill ) so bad tone she spoken, what do they think that we are uneducated people regarding the bill
amount as i said i will just pay the amount which i have used and till date you have not changed the post paid nos to prepaid as i request before . Now please change the post paid nos. [protected], [protected] to prepaid and your service is worst we are not satisfied with your service.

Regarding this subject when we contacted them, they did not response to us not even given a call and asked the problem and now they are calling for the bill payment .

We are ready to go legally as i said before. i will pay the bills which i have used with a week.

So, If once again the tethering call came from the ideal, I will go legally.


SUJATA G PUJARI
[protected]
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Idea Cellular customer support has been notified about the posted complaint.
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Comments

Dear Customer,

Sincere apologies from us. We have your contact details and we will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 11th March 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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