[Resolved] Idea — company not responding to my complaints | |||||
I am idea customer since 1 year.I am using idea postpaid service.I am not happy with the service since last 4 months.I made multiple calls to their customer care number, but nobody is picking the phone.The address of their store they have given is also wrong.I am not using the sim since last 2 months..still they are sending me bills.They are repeatedly calling me for bill payments..and using a language that I am not supposed to hear as a customer.Kindly look into the matter and teach a lesson to this company and their service provider. Was this information helpful? | |||||
Sep 13, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 11, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused and delay in responding to your concern. We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. Regards, Neha | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
i am Using that number for my bussines contact
number Is +91 [protected]
Apologies for the inconvenience caused and delay in responding to your concern. We would like to inform you, that service for mentioned number is inactive due to zero usage. However, we request you to check with the number availability in the nearest Idea store. If the same number is available, then we'll be able to assist you with the same. Refer to the given below link for the nearest Idea store https://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=kerala. If you still have any issue, kindly share your alternate number so that our team will get in touch with you to clarify the same.
Regards,
Neha
Apologies for the inconvenience caused and delay in responding to your concern. We would like to inform you, that service for mentioned number is inactive due to zero usage. However, we request you to check with the number availability in the nearest Idea store. If the same number is available, then we'll be able to assist you with the same. Refer to the given below link for the nearest Idea store https://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=kerala. If you still have any issue, kindly share your alternate number so that our team will get in touch with you to clarify the same.
( Kindly ignore the previous comment)
Regards,
Neha