[Resolved]  Idea — Customer care not answering the call

Address:Thane, Maharashtra, 401202
Website:www.idea.com

I have recently ported my no to IDEA, however to activate the card i am unable to reach the customer care as they are not answering my calls.

it is ridiculous to define that even a new customer is not handled or have a curtsey to answer the call.

if you want that no one should call customer care stop the customer care serviece center from ur end bcz its usless unless u answer the call.

regards
Max
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Aug 27, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 28, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. To help us serve you better, please share your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
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