Idea Customer Care — wrong balance deduction

Address:Jaipur, Rajasthan

my cell number is [protected] rajasthan. maine ye naya connection liya hai. Connectivity is good. maine 25 ka trail pack liya jisme mujhe mile 500mb for 5 day. same day maine 1 bar or 25 ka recharge kara liya to usme mile 130 mb only. lekin net balance add ni huaa or new balance hi raha wo bhi 130 mb. This is very wrong 500mb jiski validity 5 day honi chahiye wo to aapne uda hi di. this very very wrong. i am very very unhappy.
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Dear Customer,

We regret the inconvenience caused to you. We wish to inform you that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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