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Idea Cellular

Idea — Deducted the amount 1.5 rs twice in my account

Sir, I am gunabushanam, my contact no is [protected].automatically deducted the amount 1.5rs for sms twice on today(28/0ct/2015). I phoned to idea care they said that sms is sent to 3092. But i did not sent any sms in that number. it seems that is haryana idea number. How it is happened in a network. It is happening 5th time. last month it was deducted the amount 1.5rs. Please resolve my issue for deduction amount.
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Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the SMS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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