[Resolved] Idea — didn't get any response on my complaint
D
D@rk
from Pune, Maharashtra
Address:
Satara, Maharashtra
Sir,
I am living in satara city ( maharatra ). 7 days days ago I was purchased new idea 3G netsetter from idea agency ( powai naka, satara ) and their is another name for this agency that name is Priya cellular . After purchasing that netsetter I use on my computer I see that it not giving me sufficient speed and that speed is about 500 kbps that time I called them and told them about problem they said that come next day. I was go there and they said i am checking problem and it will work properly I said ok sir. Next day again I got same problem. Again I complaint for that but they didn't response for that and today they said sry sir that speed is right and that speed is 500 kbps i don't things so I was pay money for 500 kbps I think I should buy some local brand netsetter like D-link if I want speed like that. I also complaint for staff service to agency manager but he also like them he also didn't reply me. In that 7 days they all just made me fool their is no service for customer and no satisfaction.
so sir I am requesting you take some action about that agency and idea company. I just want my money back now I am just angry on that system.I hope sir you dnt let me down.
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Aug 7, 2021
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
We deeply regret the inconvenience caused. Please reply with your Idea Netsetter number and contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com.
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We deeply regret the inconvenience caused. Please reply with your Idea Netsetter number and contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com.
Thanks & Regards,
Customer Care, Idea Cellular