Idea — excessive bill for internet

Address:Kurukshetra, Haryana

I am having two corporate no [protected] ;[protected] with idea.in may bill i had to pay an excessive amount of rs 2200 only for internet usage. On complaining at local idea office they suggested to move into a higher rental plan and committed to wove off the excessive amount. But after payment of my bill they refused to do so. Please look into the matter and do me the favour. Thanx.
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that your request for waiver has been resolved and refund of Rs. 2224.66/- credited into your Idea account towards GPRS services. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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