[Resolved] Idea — Idea network got disconnected | |||
Hi, This is regarding my Idea Prepaid mobile connection ([protected]), which was disconnected all of a sudden without any reason.( All Bills were Cleared.) earlier this number was Vodaphone Postpaid number which i switched to IDEA after clearing all the bills. Even i got confirmation from VODA team in mail saying that there are no outstanding bill from VODA. After disconnection of the IDEA network(without informing), i went to the service centre( Marathahalli Branch), which is not at all co-operative. After several calls and visiting personally to the IDEA office, i did not get any clarifications from them. Also i have submitted my VODA clearance bill along with my photo and Identity proof. Its been more than 7 days but still the connection is not activated, and dont know when they will; activate it, i have done enough follow up. because of which i am facing problems. I am missing my Business Clients calls for which i incurred a heavy loss. As being a software engineer, i am facing issues with my daily activities and my job is at stake. I am using this number since past 2 yrs, therefore unable to change it. I am really irritated with the service provided by the IDEA and want a justification for the same and want them to reimburse my loss incurred about 5 lakhs. Regards, Vikas IDea no: [protected] Email id:[protected]@gmail.com Alternate number:[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
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Customer Care, Idea Cellular