[Resolved] Idea — internet connection | |||
Reminder I HAVE IDEA NET PACK CONNECTION NO.[protected]. ON 23.11.14 (BETWEEN 08.30 HRS TO 09.00 HRS) WHEN I RECHARGED MY CONNECTION THROUGH VENDOR WITH RS.199/-, IT WAS DONE SUCESSESFULLY AND A CONFIRMATION SMS ON THE MOBILE OF MY VENDOR WAS SENT FROM THE COMPANY. FURTHER, WHEN I CHCKED IN, THERE WAS NO RECHARGE DONE TO MY CONNECTION NO.[protected]. WHEN I CONTECTED TO MY VENDOR HE APRISE ME AFTER DOING MANY AFFORTS THAT " you have recharged the number after 3 months that's why your SIM is expired and allotted to some one else & your money is FORFITTED, now you can request only to the person who has been allotted the no.[protected]." NOW THE NO.[protected] IS SWITCHED OFF SINCE THEN. CAN YOU TELL ME, HOW TO GET MY AMOUT OF RS.199/- BACK. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Dear Customer,
We tried calling you on your provided number however, were unable to get through. Please share your alternate contact details.
Thanks & Regards,
Customer Care, Idea Cellular
We tried calling you on your provided number however, were unable to get through. Please share your alternate contact details.
Thanks & Regards,
Customer Care, Idea Cellular
[protected] is my mobile number
Dear customer,
We regret to inform you that the recharge reversal is not applicable for your Idea number as the recharge benefit of Rs.199/- has already been updated for your Idea number, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We regret to inform you that the recharge reversal is not applicable for your Idea number as the recharge benefit of Rs.199/- has already been updated for your Idea number, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular