[Resolved] Idea — Misselling/insufficient information at their app | |||
I had recharged with magic 299 plan. Offer has given "rc 299_magic _4g _28 days". As per this plan - upto 10gb 4g/2g. I subscribed this plan. I received balance of 3g 1 gb and 2g 1.8 gb.4g plan has not given. Tried many times to reach customer care and appellate. They are not addressed my problem. It is misselling where no proper information has given in idea app and benefits are not given as mentioned. I have screenshot of idea app page, communication mail, call record with appellate. Was this information helpful? | |||
Aug 7, 2016 Complaint marked as Resolved Worst service provider idea.I apply to port my number. Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 09, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile. Thanks & Regards, Customer Care, Idea Cellular | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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