[Resolved]  Idea Money — fraud transaction-debit cards idea money

I got a call on[protected] fraud transaction in my debit card.
saying that my debit card has expired and has to be change, then they send a Opt to my number, then they asked the debit card number and personal details. First I deined not to share my personal details then after some discussion I agreed to share my debit card no. Amount got deducted twice immediately after they cut the phone. I tried to call them but they switched off their phone.
below are the fraud transaction on my debit card on[protected]

1. ECO-IDEAMONEY MU - 4500
2. ECO-IDEAMONEY MU - 500

Please take several action against the people who did this and give back my amount asap
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May 20, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2018
Idea Cellular Customer Care's response
Dear Customer,

We regret for the inconvenience caused. We're requesting you to not to share or confirm any bank account details with anyone. Also, we suggest you to take the help of legal authorities, file the FIR for your concern and keep the follow up for the same. However, you can contact on [protected] for Idea money service or complaints if any.

Regards,
Lavina
Complaint comments 

Comments

Just now I recharge amount of 398 on my mobile.[protected]
I just want the receat of that recharge.
Pls send me details of transaction recharge on pran.[protected]@gmail.com
Idea Cellular Customer Care's response, Apr 18, 2018
Verified Support
Dear Customer,

As per our communication, you've confirmed that the concern isn't raised from your end for the mentioned number. Hence, the case has been closed.

Regards,
Lavina

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