[Resolved]  Idea Money — fraud transactions done on my debit and credit card

Address:Bangalore, Karnataka, 560103
Website:Idea money

Hello team,

This is to report an urgent case of fraud transaction done multiple times from debit and credit card on 02/02/2018 around 11.30 am.

There are four transactions done for amount 4996/- each on debit card and three transactions done for amount 4996/- each in my credit card.

Kindly do not go ahead with any transaction. Please stop all the transaction.

The details of the merchant are as follows : idea money mu

I have also filed an fir with bangalore cyber crime police station. Fir no.0294/2018 is registered in cyber crime police station. Your gsc no. Is po[protected] courtesy:police computer wing.

The reference no for transaction done on my debit card is as follows:
[protected],[protected],[protected],[protected].

I give my consent to reverse the above transaction if possible. The above is a fraudulent transaction.

I am unable to track on credit card transaction on the statement. But please hold all the unsettled amount.

Request the team to acknowledge this email on receiving.

I hope the bank helps me to recover the lost amount.

Thanks,
Shweta
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Mar 16, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We're requesting you to not to share or confirm any bank account details with anyone. Also, we suggest you to take the help of legal authorities, file the FIR for your concern and keep the follow up for the same. However, you can contact on [protected], [protected] for Idea money service or complaints if any.

Regards,
Lavina
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