[Resolved] Idea Money — idea cell-bill desk fraud call and money debited from my sbi credit card | |||
I received a phone call from number [[protected]] my reward points are expired and i can get cash back of rs. 4782/- adjusted against my reward points for shopping. They asked for my credit card details such as my date of birth and 16 digit card number. I found it suspicious and asked how could i believe it. The caller mentioned her sbi employee number & office address and asked me to call on the number she was calling in case of any doubts. They mentioned to send the otp. Then they asked for my credit card no. & cvv and informed that 4782/- each will be credited immediately. After providing otp for 2transactions were done and in 10 minutes i got to know that it was for fraudulently spending money from my credit card. The transaction was for idea cell-billdesk mumbai in. Request you not to settle the transactions as its a fraudulent one. 01/12/2017 idea cell-billdesk mumbai in 4, 782 was spent on your sbi credit card 01/12/2017 idea cell-billdesk mumbai in 4, 782 was spent on your sbi credit card 4782*2=9564 Request you to please stop the transaction and revert the money to my account as its fraud case Please contact me on mob#[[protected]], email id: [protected]@yahoo.com Was this information helpful? | |||
Jan 9, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 04, 2017 Idea Cellular Customer Care's response Dear Customer, We regret for the inconvenience caused. We request you to contact on [protected], [protected] for Idea money service or complaints if any. Also, we suggest you to take the help of legal authorities and file the FIR for the concern. Regards, Lavina | |||
 4 Comments | |||
Comments
SBI charge back not responded in my favor. If bank wants can help in my favor. Now not going to use their service and going to crash and block the card after due payment. Idea money also.
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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My contact number is 8980262302. Raised complaint to charge back also and ideamoneycare also as suggested sent mail to SBI card care.
My contact number is 8980262302. Raised complaint to charge back also and ideamoneycare also as suggested sent mail to SBI card care.
My mail id is [email protected]