[Resolved] Idea Money — not yet amount on idea money | |||||
Dear team, Krishnakumar from coimbatore My mobile no is [protected]. I am using ideamony wallet. On[protected] i was tried to load money to ideamony wallet using through my visa debit card. Transaction was sucess. Amount debited from my bank account but not added to wallet. I contacted ideamony customer care so many times, every time they took complaint but they didn't take any action. They advised me to contact your bank. I contacted my bank through email. My bank send complete transaction details to me. That transaction was success. Merchant banker claimed that money please refund my money. Please solve my problem... Was this information helpful? | |||||
Nov 3, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 26, 2017 Idea Cellular Customer Care's response Dear Customer, Sorry for trouble caused to you. Request you to dial [protected] from your Idea number on further assistance on your query. Regards, Nehanka Verified Support Sep 26, 2017 Idea Cellular Customer Care's response Dear Customer, We apologize for the trouble. Please dial [protected] from your Idea number for further assistance on your query for Idea money. Regards, Nehanka | |||||
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