[Resolved] Idea Money — unauthorised credit card payments | |
Unauthorised payments to below mentioned numbers have occurred worth rs 20000 on 10.02.2018 from my credit card. Bank officials have requested me to get a credit note from your team to waive off my transactions. Details of transactions are as follows: 1 Ideamoney Transaction id: lcmp[protected] Mobile number: [protected] Date & time: 10/2/2018 13:55 Amount: 4985 Ip address: 112.79.153.95 Status: success 2 Ideamoney Transaction id: lcmp[protected] Mobile number: [protected] Date & time: 10/2/2018 13:51 Amount: 4888 Ip address: 112.79.153.95 Status: success 3 Ideamoney Transaction id: lcmp[protected] Mobile number: [protected] Date & time: 10/2/2018 13:39 Amount: 4911 Ip address: 112.79.153.95 Status: success 4 Ideamoney Transaction id: lcmp[protected] Mobile number: [protected] Date & time: 10/2/2018 14:01 Amount: 4985 Ip address: 112.79.153.95 Status: success Was this information helpful? | |
Apr 3, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 25, 2018 Idea Cellular Customer Care's response Dear Customer, We regret for the inconvenience caused. We're requesting you to not to share or confirm any bank account details with anyone. Also, we suggest you to take the help of legal authorities, file the FIR for your concern and keep the follow up for the same. However, you can contact on [protected]/ [protected] for Idea money service or complaints if any. Regards, Lavina Verified Support Feb 28, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. We would like to inform you, that we'll be unable to reverse the same. However, we're requesting you to not to share or confirm any bank account details with anyone. Also, we suggest you to take the help of legal authorities or file the FIR for your concern and keep the follow up. Regards, Lavina | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Sorry for the inconvenience caused. We request you to contact your respective HR in your organization for the same.
Regards,
Lavina