[Resolved] Idea Money — unnecessary bill

Neelu Kanojiya

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411057

Hi,

They are still saying i need to pay the amount 2937 on my number[protected]. How should i need to pay if i have not used any data, also the sim has been changed to prepaid after clearing all dues. Now how the bill has been charged and on what basis. After clearing all dues the sim changed, that was the condition of converting sim from postpaid to prepaid. They are saying will take legal action. Please you take some action against them. They are demanding amount which was not related to my number.

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Sep 5, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Aug 04, 2017

Updated by Neelu Kanojiya Why are you not solving my issue

Verified Support

Aug 05, 2017

Idea Cellular Customer Care's response Hi

As we checked complaint for billing disputes is in progress, please find the communication number below it will be completed on 10/aug/17.
C1-[protected]

Regards
Simranjeet Arora.