[Resolved] Idea Money — withdrawal of money fraudulently from my credit card | |||
On 26th october at 0152 pm i got a telephone call from no.[protected] informing some offers i am getting from bank and took my data. At 2:06 i received a message which stated that 724841 is the otp for txn of inr 4999.00 at ideamoney. Within an hour of the fraudulent withdrawal i mailed a letter addressed to [protected]@idea. Adityabirla.com and they have also acknowledged the mail. At the same time i also sent a mail to the sbi credit card department and they blocked my credit card. Was this information helpful? | |||
Dec 17, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Nov 05, 2017 Idea Cellular Customer Care's response Dear Customer, We request you not to share any bank details with anyone. We request to contact [protected], [protected] for Idea Money services and complaints if any. Regards, Lakshmi. Verified Support Nov 05, 2017 Idea Cellular Customer Care's response Dear Customer, Please contact your bank and block the card. We suggest to take the help of legal authorities. Kindly file a FIR against the same. Regards, Lakshmi. Nov 08, 2017 Updated by tapan1953 General Diary with the Panchasayar P.S. has been lodged vide G.D.E. No.390 dated 07/11/2017 (Copy attached). Further, complaint has been lodged with the Cyber Crime P.S. Kolkata on 8/11/2017. | |||
 5 Comments | |||
Comments
Bank has already blocked the card. Definitely, I shall take the help of legal authorities, if it is necessary. FIR has not yet been lodged, but I sent a mail to the Officer-in-Charge, Kolkata Police, Computer Cell KPD
Kolkata informing the details. Further, I could collect the particulars of the transaction and following is the details of which :
Merchant Name : IDEAMONEY
Transaction ID o n our (Indiadeas.com) platform : JCMP[protected]
E-wallet Number for which the payment was made : [protected]
Transaction Date and Time (IST) : 26/10/2017 14:06:14
Transaction Amount (Rs.) : 4999
IP Address : 42.111.96.235
Status : SUCCESS
Requested to take urgent steps for refund of the sum.
Kolkata informing the details. Further, I could collect the particulars of the transaction and following is the details of which :
Merchant Name : IDEAMONEY
Transaction ID o n our (Indiadeas.com) platform : JCMP[protected]
E-wallet Number for which the payment was made : [protected]
Transaction Date and Time (IST) : 26/10/2017 14:06:14
Transaction Amount (Rs.) : 4999
IP Address : 42.111.96.235
Status : SUCCESS
Requested to take urgent steps for refund of the sum.
What is the latest position of my grievance.
Ideamoney sent me a mail on 17th instant in response to my mail dated 27th October, 2017. It is really surprising that the ideamoney is unable to trace the exact issue. Further they also wanted to know my 10 digit idea money mobile number, which I don't have. As such my request to ideamoney to go through my grievance in proper perspect and arrnage to settle my grievance at the earliest.
What happened to ideamoney? Why they preferred to remain silent? What about my settlement of grievance?
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Kolkata informing the details. Further, I could collect the particulars of the transaction and following is the details of which :
Merchant Name : IDEAMONEY
Transaction ID o n our (Indiadeas.com) platform : JCMP[protected]
E-wallet Number for which the payment was made : [protected]
Transaction Date and Time (IST) : 26/10/2017 14:06:14
Transaction Amount (Rs.) : 4999
IP Address : 42.111.96.235
Status : SUCCESS
Requested to take urgent steps for refund of the sum.